Privacy Policy - Soho Man with Van

At Soho Man with Van, we are committed to safeguarding your privacy and ensuring the protection of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with our services. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We collect various types of information to provide and improve our services to you.

1.1 Personal Information

Name: To identify you and personalize your experience.
Contact Information: Such as email address and phone number for communication purposes.
Payment Details: Credit card information or other payment methods used for transactions.

1.2 Non-Personal Information

Usage Data: Information on how our services are accessed and used.
Cookies: Small files stored on your device to enhance your experience.
Log Data: Server logs that record your interactions with our services.

2. How We Use Your Information

We use the collected information for various purposes, including:

Providing and maintaining our services
Improving user experience and service offerings
Processing transactions and sending relevant information
Communicating updates, promotions, and marketing materials
Ensuring compliance with legal obligations

3. Sharing Your Information

We may share your information with trusted third parties under the following circumstances:

Service Providers: Third-party vendors that perform services on our behalf, such as payment processing and data analysis.
Legal Requirements: When required by law, regulation, or legal process.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

We ensure that any third parties we engage with adhere to strict data protection standards.

4. Data Security

Your data security is paramount to us. We implement a variety of security measures to maintain the safety of your personal information:

Encryption of sensitive data both in transit and at rest.
Regular security assessments and vulnerability testing.
Access controls to limit data access to authorized personnel only.
Secure server infrastructure to protect against unauthorized access.

Despite these measures, no method of transmission over the internet or electronic storage is entirely secure. We cannot guarantee absolute security, but we strive to protect your information diligently.

5. Your Rights and Choices

You have certain rights regarding your personal information:

Access: You can request access to the personal data we hold about you.
Correction: You can request corrections to inaccurate or incomplete information.
Deletion: Under certain circumstances, you can request the deletion of your personal data.
Objection: You can object to the processing of your personal data for specific purposes.
Data Portability: You can request a copy of your data in a structured, machine-readable format.

To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform:

Necessary Cookies: Essential for the functioning of our services.
Performance Cookies: Help us understand how users interact with our services.
Functionality Cookies: Enable enhanced features and personalization.
Advertising Cookies: Used to deliver relevant advertisements to you.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our services.

7. Third-Party Services

Our services may include links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you use.

8. Children's Privacy

Our services are not directed towards children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete such information promptly.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. By using our services, you consent to the transfer of your information to countries that may have different data protection regulations.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the revision date will be indicated at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

12. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you have given explicit consent for a specific purpose.
Performance of a Contract: When processing is necessary for the performance of a contract with you.
Legal Obligations: When processing is required to comply with legal obligations.
Legitimate Interests: When processing is necessary for our legitimate interests, provided your interests do not override them.

13. Automated Decision-Making and Profiling

We do not engage in automated decision-making or profiling that significantly affects you without your explicit consent. Any automated processes we use are designed to improve your experience and service delivery.

14. Third-Party Data Collection

We may receive information about you from third parties, such as social media platforms or advertising partners. This information is used to enhance your experience with our services and may include:

Demographic data
Behavioral data
Interest-based information

We ensure that any third-party data we use complies with relevant data protection laws and regulations.

15. Your Consent

By using our services, you consent to the terms outlined in this Privacy Policy and agree to the collection and use of your information as described herein.

16. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws applicable to our operations. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the relevant courts.

17. Data Breach Notification

In the unlikely event of a data breach, we will notify you and the appropriate authorities promptly if your personal data is compromised. We will provide details about the breach, the data involved, and the measures taken to address the breach.

18. Feedback and Concerns

If you have any feedback, concerns, or questions about this Privacy Policy or our data practices, we encourage you to reach out using the information provided within our services.

19. Consent Withdrawal

You have the right to withdraw your consent to our data processing activities at any time. To do so, please adjust your settings or contact us as per the instructions within our services. Please note that withdrawing consent may affect your ability to use certain features of our services.

20. Third-Party Links and Resources

Our services may contain links to third-party websites, resources, or services. These links are provided for your convenience and do not signify our endorsement or responsibility for the content, privacy policies, or practices of these third parties. We recommend reviewing the privacy policies of any third-party sites you visit.

By continuing to use our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. We are dedicated to maintaining the trust and confidence of our users by protecting your privacy and managing your personal information responsibly.